The Madison County Health Department is alerting county residents to a text message scam regarding COVID-19 that officials were made aware of this week.
According to a press release sent from the health department, “bogus” text messages are being sent to citizens in which the caller claims the citizens has tested positive for coronavirus.
Officials stated the messages are coming from a 877-878-7608 phone number, but this can easily be changed by hackers.
If the health department cannot reach someone by phone for contact tracing or a positive result, and there is no voicemail set up, contract tracers will send a text message.
The official text message from the Madison County Health Department would read, “This is the Madison County Health Department trying to reach you regarding an urgent health matter. Please call our office at 859-623-7312 as soon as possible.”
The Madison County Health Department stated they would never send test result information through text messaging. Additionally, they will never ask for money, a Social Security number, bank account information, salary information or credit card numbers.
Scams should be reported to the Office of the Attorney General at 888-432-9257 or file a complaint online at secure.kentucky.gov/formservices/AttorneyGeneral/ScamReport.
In other COVID-19 related news, the health department reported 38 new cases for Thursday afternoon. This brings the county’s total to 1,232 cases in Madison County. Of those, 602 are recovered. Eight are being treated in the hospital, and 619 are recovering at home.